Alternative dispute resolution for consumers

Pursuant to Law No. 144/2015, of September 8th, we inform that Primagera is a company adherent to Centro de Informação de Consumo e Arbitragem do Porto  with the following contacts:

Rua Damião de Góis, N. 31 LI 6
4050-225 Port
Telf: + 351 225 508 349/+ 351 225 029 791

In the event of a dispute, the consumer may use this dispute resolution entity.
More information here.

Terms and Conditions

By accepting the terms and conditions on this website, you hereby consent to the collection and processing of your data, authorizing them to be inserted and retained, for as long as necessary, on an appropriate basis.
The data controller is the Primagera.
The personal data provided by you is intended for marketing actions, such as those described in “Cookie policy”.
Pursuant to Law n 67/98, of October 26th, users are guaranteed access to their data, and may request in writing their update, correction or deletion, by sending a letter to this address or through the email address .


Primagera faces the privacy of its customers and users very seriously, complying with the existing European legislation in terms of the processing of personal data and privacy, adopting best practices to protect data from Users against possible access to or misuse and unauthorized use.
The data collected on this website are intended for:
Personalize the website according to location/language preferences, so that it is more convenient for users to browse this website;
Respond to contact requests from users;
Collect and analyse anonymous traffic data via external statistics services that allow us to improve this website.
The data collected on this website are not provided by Primagera to external entities and are used only to satisfy users ‘ requests, respond to contacts or product communication.
Cookies are small text files stored on the device of a user when visiting certain websites. On subsequent visits, the file is sent back to the website that originated it thus allowing you to identify a user’s preferences.
The use of cookies is now common practice on most websites, notably since the increase in e-commerce.
On this website, when authorized by the user, we use the following cookies:
Personalization Cookies – allow us to remember the user’s preferences regarding their location/language. Thus, in subsequent visits the user will not have to always select these options, making the visit easier;
Statistics Cookies – allow us to understand, through the collection of usage statistics, how users browse our website and how we can improve their experience and the functionalities of the website.

We use Google Analytics, one of the most widely used and reliable statistical services, to help us collect this information.
The information collected, such as pages visited or time spent on the website, does not allow to identify specific users as the visits are anonymous.
For any question about privacy or cookies please contact us via email